nav bar-01

Call us today

830-627-3939

San Marcos Location

512-805-0145

franks twitter logo-bw box facebook logo-bw

Engine performance: If the "check engine light" comes on, it will either blink or remain constant. You should have your car checked out by a mechanic.

 

A blinking light indicates a problem that needs immediate action.

Check engine icon Mechanic fixing a car

About us

Our mission statement

As a TECH-NET Professional Auto Service member, we're committed to serving you with professional automotive repair at a reasonable cost with qualified technicians. We use quality CARQUEST Auto Parts, guaranteed coast-to-coast. We stand on sound business principles and uphold high ethical standards. Our goal is to make your automotive repair experience friendly and successful.

Code of ethics

We agree to:

 

Recommend corrective and Maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.

 

Offer customers a price estimate for work to be performed.

 

Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

 

Make every effort to keep customers informed about appointments and completion deadlines.

 

Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

 

Furnish or post any copies of any warranties covering parts or services. Use quality CARQUEST Auto Parts, guaranteed coast-to-coast.

 

Provide and honor CARQUEST Manufacturer Warranty,

 

Exercise reasonable care for the customer's property while it is being serviced.

 

Attempt to fix the customer's vehicle right the "first time."

 

Maintain a system of fair settlement of customer's complaints.

 

Cooperate with established consumer complaint mediation activities.

 

Uphold the high standards of our profession and seek to correct any or all abuses within the automotive industry.

Car care tip

Or send us a message

franksautomotive@hotmail.com